Educators

Quotes from CHEI Program Participants

“To rotate in different departments made me understand the real operations, which will make it possible to combine practical and theoretical teaching in the future. And I am aware of different discipline needs and characteristics in students and I will know what will be my focus to develop the students’ ability.”

Faculty Intern

“In the future, I will use the case [study] and task-driven teaching methods to let students have a more intuitive understanding of responsibilities in the service positions, service skills, and basic management skills.”

Faculty Intern

“This program is excellent. Through the internship, we have real-world exposure and have gained the valuable experience and skills needed to reform our teaching methods, concepts, and approaches. Thanks to CHEI for providing such a great opportunity for front line teachers.”

Faculty Intern

“As a result of the internship experience, I will redesign the course ‘Hotel Service’ to bring updated and advance service concepts into my teaching. I have experienced interactive programs such as skill competition and telephone interviews, which I think can be included in my classroom teaching. WOW stories of The Ritz-Carlton are very meaningful. I will try to set up a database of excellent service stories, which will enhance my classroom teaching of Food & Beverage Service.”

Faculty Intern

“Thanks to the Marriott Foundation for the CHEI faculty internship opportunity at Ningbo Marriot Hotel in February. This experience improved my practical skills and promoted the cooperation between our college and Marriott International in China. I’m now escorting 28 students to Sanya Renaissance Resort where they will start a six-month internship…We are very excited that the students can have this experience with Marriott.”

Susan Li, teacher at Heilongjiang Polytechnic in China

“We appreciate that the Marriott Foundation has developed programs related to hospitality education. We hope in the future there will be more senior leaders from the industry visiting our school and sharing their experiences in Front Office, Housekeeping, etc. Through the guest lecturers, our students have gained better understanding of different hotel departments and opportunities so that they can plan their future career. In addition, we hope to learn more about real-world case studies through the Guest Lecturer program so we can introduce more of this knowledge and important skills into the classroom.”

Professor hosting Guest Lecturer

“The Guest Lecturer was very well received by our students. He did a great job in providing some advice to our students if they want to become managers in the future, such as set long-term and short-term goals, be persistent, never stop learning, and stick with a good hotel brand, etc. All of these are important for career advancement.”

Professor hosting Guest Lecturer

“During my four months in Delaware, I was very lucky to get complete exposure to one of the leading hospitality programs…By the deep involvement with its teaching, research, and internship activities, I began to have a deeper understanding of the differences of hotel education in the U.S. and in China. The program emphasizing practical, international, and social responsible learning and working experiences will definitely benefit my program.”

Dr. Peter Wang, Professor and Dean, Dalian University of Foreign Languages and CHEI International Fellow